Why was my rental auto-started? What is a convenience fee?

In order to prevent drivers from being towed or immobilized, AirGarage will auto-start a rental for you if your license plate is scanned by our enforcement team at one of our parking facilities and you did not start a rental for your vehicle on your own.

Auto-started rentals will be charged the daily maximum rate of the parking facility, and will sometimes include an additional convenience fee.

If you feel that your rental was auto-started in error, please contact us and include your license plate, phone number and any additional information that you think will be helpful so that we can reverse the charge.

wrong charge wrongly charged should not have been charged

Was this article helpful?